1. We will return any missed phone calls, with accompanying voicemail/SMS/email, within 24 hours and provide feedback or reports to your Doctor (where appropriate) regarding your treatment within 48 hours.


  1. 100% satisfaction guarantee. If you’re not happy with our level of service to you, we will happily refund your money and provide you with the opportunity to attend a complimentary follow up consultation.


  1. Services will be individualised and we will only provide one on one consultation unless it’s specified as a group service. We will never leave you while we see anyone else, you are our priority.